The switch to SAP Business One brought Topmedia more overview, faster processes and better inventory control. The company wanted to say goodbye to an outdated system and chose Logres as its implementation partner. Despite some challenges, the transition was successful, and Topmedia can now work and grow more effectively.

Topmedia is a wholesaler of computer parts such as monitors, keyboards, batteries, and adapters.

Since its founding 25 years ago, the company has continued to grow: in addition to computer accessories, Topmedia now also supplies energy products, such as solar panels and heat pumps.

With a 4,500 m² warehouse in Amersfoort and an office in China, the company serves customers throughout Europe, ranging from small retail stores to large wholesalers.

Henri van Dijk has been working at Topmedia for twelve years and plays a multifaceted role within the company. “I’m basically a jack-of-all-trades,” he says. “I handle sales, technical support, and everything related to our website and SAP Business One. I try to resolve issues internally first, and if that doesn’t work, I call on Logres.”

From Outdated to Future-Proof

For years, Topmedia worked with Magento 1, a custom ERP package that had been continuously expanded over time.

Although the system functioned well, its maintenance posed significant challenges. Updates could render certain modules unusable, putting pressure on business operations.

“The system did what it was supposed to do, but with every update, we had to start tinkering with it all over again,” says Henri. “We needed a more stable and flexible solution.” SAP Business One turned out to be the best choice.

Why SAP Business One?

SAP Business One offers an integrated solution for inventory management, purchasing, sales, and invoicing. A key improvement was gaining greater insight into inventory, which allowed purchasing processes to be organized more effectively.

At the same time, the online store was revamped and integrated with SAP. “We’re doing more and more online, but some customers still prefer to order by phone or email. With SAP, we now have a much better overview of our inventory and customer prices,” Henri explains. Logres guided the entire process, from the initial setup to the go-live.

Implementation and Challenges

The transition to SAP Business One required thorough preparation. Logres played a key role in this process by supporting Topmedia with the setup and data migration.

Implementation began in 2020, and the system went live in September 2021. The online store was launched at the same time. This proved to be an intensive process involving close collaboration with Logres.

“Migrating our data to SAP was a lot of work, but we were able to set everything up exactly the way we wanted,” says Henri. “Logres really helped us with that.”

Benefits of SAP Business One

Thanks to the switch to SAP Business One, Topmedia now operates faster and more efficiently. The system provides better insight into inventory levels and helps accurately forecast purchasing needs. This prevents unnecessary inventory costs and ensures that products are always available on time.

In addition, customer-specific pricing can be easily managed, which is important for Topmedia’s various customer groups. “Inventory management has really improved,” says Henri. “SAP Business One keeps track of how much we need, and that makes a huge difference.”

Partnership with Logres

Our partnership with Logres has continued to grow over the years. During the implementation process, we worked closely with the business consultant. Since going live, our collaboration has been further enhanced with the introduction of a customer success manager at Logres.

“Having a dedicated point of contact makes everything run even more smoothly,” says Henri. “It’s easy to get in touch, and the people at Logres actively work with us to find solutions. That makes for a pleasant working relationship.”

Future plans

A major update to SAP Business One is scheduled for the coming period, which will enable Topmedia to operate even more efficiently. In addition, work is underway to transition to Magento 2 as the new e-commerce solution.

“Our current online store is running into some limitations,” says Henri. “That’s why we’re switching to Magento 2, and of course, SAP has to be integrated into that.”

Further optimization of the WMS system also remains a priority, ensuring that logistics processes align even more closely with day-to-day operations. Thanks to these steps, Topmedia remains well-prepared for the coming years and can continue to grow in an ever-changing market.