Growth in every area, but not directly in the number of employees. That ambition was the reason for Feltest to switch to SAP Business One at some point. With Logres, they are in the right place: "We were really looking for a partner that thinks with us and understands our business.

With five employees, Feltest cannot immediately be called a large company. Yet they supply more than 300 customers worldwide in a very specific niche. Their measuring equipment helps paper manufacturers get a better grip on the production process by detecting irregularities and malfunctions in good time.

Feltest is both wholesaler and manufacturer: they also have their own line of measuring equipment that they devise, draw and assemble themselves.

Growth ambition

Nick Huijben is operations manager at Feltest. His job is to grow the company, make sure the processes are right and the systems work. In other words, to work more efficiently and smarter.

'We really have the ambition to grow. 300 customers worldwide use our products, but there are also 1,500 paper manufacturers who don't know or use our equipment. We therefore want our processes to be scalable and flexible. SAP Business One is really a flywheel for us for that reason: the possibilities are endless.'

We want our processes to be scalable!

The question behind the question

Logres was not the party that implemented SAP Business One at Feltest, but Feltest switched to Logres when they were looking for a partner that understands "the question behind the question.

Nick: "We are not looking for a party that executes what we ask, but a party that thinks with us, comes up with alternatives and explains to us how processes could be more efficient. In short: a party that does its best to understand our processes. We have found that in Logres!

Nick speaks highly of not only Logres' consultancy, but also its support desk. "I don't like it when systems are buttoned up. When Logres arranges something for me, they also explain to me how it works. I like to write a query myself from time to time. Logres helps me in such a way that I get the tools to modify things myself. But if I don't figure it out, they are also quickly accessible again. For me, that works ideally.

Logres helps me in such a way that I get the tools to adjust things myself.

Usability

Since switching to Logres, Nick has had two new add-ons added to SAP Business One: Boyum B1 Up and Boyum Print & Delivery. "Print & Delivery is an add-on in which we can prepare and send all our documents - directly from SAP. It is a flexible add-on in which I can still make adjustments to the template myself if necessary. B1 Up is primarily a usability tool that further enhances the flexibility of the solution. In our company, everyone now works with it.'

Challenges

Growth also brings new challenges. 'Inventory management is now gradually becoming more important. Our sales are growing and so is our storage. I no longer want to be surprised by empty shelves and unexpectedly long delivery times. But SAP Business One surely has a solution for that. With Logres as a partner, I am sure it will work out just fine.