Service-oriented wholesalers
Grip on service and trade
Do you not only supply equipment, but also offer maintenance and repairs at your customers' premises? Then you want an overview of your technicians, service appointments and materials - and at the same time keep your logistics and administration running smoothly.
Insight & overview
Trade and service in one system
Service-oriented wholesalers combine sales with maintenance and repairs.
Mechanics are on the road, appointments must be kept and parts must be available on time. Without structure, you lose grip and valuable time is lost.
With a reliable ERP system, you keep track of inventory, planning, service history and invoicing. That way you work smarter and offer your customers the service they expect.
A solution for every challenge
Challenges for service-oriented wholesalers.
As a service-oriented wholesaler, you face specific challenges. Our ERP solutions help you tackle them easily.
Service planning
Clearly plan and track mechanics, materials and appointments so that your customers are helped on time.
Maintenance on site
Send your mechanics out on the road well prepared, with insight into customer data and needed parts.
Inventory Management
Ensure critical parts are always available, without overflowing warehouses.
Fast invoicing
Make service work directly billable with linked work orders and digital signatures.
Contract management
Manage maintenance contracts and SLAs easily, so agreements are clear and customers know what they are counting on.
Customer communication & transparency
Customers want to know where they stand: when will the mechanic come, what costs are involved and what is the status of their maintenance or repair?
ERP packages for Service & Maintenance
Logres offers two ERP solutions that fit seamlessly with wholesalers with service activities:
- SAP Business One
The world's most widely used ERP package, richly equipped by default and expandable with service features your wholesaler needs.
- Klipboard Wholesale
Originally developed with wholesalers, so service and maintenance are already a standard part of the software.
6 times choosing Logres
How we make the difference
This is why wholesalers choose Logres as their ERP partner.
1.
More than 30 years of experience
300+ successful implementations.
2.
Implementation with your company in mind
Your processes secured in a system that works for you.
3.
Consultants who understand your processes
Experienced people who know the package inside and out.
4.
Pragmatic approach and Dutch sobriety
Short lines and a pleasant cooperation.
5.
Complete support from A to Z
We keep it clear and manageable.
6.
Continuous involvement, also after going live
We remain available even after the go live date.
1.
More than 30 years of experience
300+ successful implementations.
2.
Implementation with your company in mind
Your processes secured in a system that works for you.
3.
Consultants who understand your processes
Experienced people who know the package inside and out.
4.
Pragmatic approach and Dutch sobriety
Short lines and a pleasant cooperation.
5.
Complete support from A to Z
We keep it clear and manageable.
6.
Continuous involvement, also after going live
We remain available even after the go live date.
Functionalities
Modules for service-oriented wholesalers
Modules that really help service-oriented wholesalers:
Financial management
Link your service work and maintenance contracts directly to your administration.
Service management
Keep control of appointments, work orders and customer history.
Planning & routes
Plan efficient routes for your mechanics and reduce travel time.
Reports & dashboards
Instant insight into service costs, contracts and customer satisfaction.
Work orders & inspections
Digitize work orders and inspection forms. Engineers fill everything in on the spot, including photos and signatures.
Customer portal and support
Give customers insight into contracts, appointments and maintenance history through an online portal. Reduce inquiries and increase transparency.
Call of 15 minutes
Quick answer to your question
A solution for every challenge
Discover what good ERP software can do for your wholesale business.
Knowledge base
