Switching to Logres as an ERP partner was a pleasant experience for Dent-Med Materials. "The management of our SAP Business One setup was taken over without any problems and from the beginning there was a good click."

Dent-Med Materials provides specialty products for oral surgeons and other dental medical professionals, including biomaterials for building jawbone after incidents or tooth loss.

The company works with high-quality products from Switzerland, Germany, Italy and Spain and supplies customers nationwide. Its products comply with the new strict European medical device legislation (EU-MDR), and in 2010 SAP Business One was implemented to meet the strict requirements of the medical sector, including the necessary tracebility via lot number registration.

Why Logres?

Branko Hassing, marketing, sales, and QA/RA manager at Dent-Med Materials: "In our industry, safety is everything. European regulations require us - should there be a problem with one of our products - to provide within 24 hours an address list of customers who have purchased this batch from us. SAP Business One was the only ERP package where this - in addition to the logistics fulfillment - was excellently arranged."

After a difficult experience with the previous supplier, Dent-Med started looking for a new SAP Business One partner. Logres Business Solutions stood out as a party with specific knowledge of the industry as well as SAP Business One. Branko: "Logres listened carefully to our specific needs and the cooperation felt right from the start."

Streamlining

Since Dent-Med Materials switched to Logres, their further development of SAP Business One has gained momentum.

"Over the last few months, we took a critical look at our business processes and concluded that there are many things that can be done even faster and better. For example, we want to be able to scan products during the buying and selling process with the handheld scanner so that we no longer have to manually type in numbers.

We also want to be able to send documents with the delivery of various products. We currently do that manually, but it should soon be completely automatic. Finally, we want to be able to invoice at the push of a button. Just a few of the optimizations currently underway."

New Ideas

In the future, Dent-Med Materials will continue to work with Logres to further optimize their ERP system.

"We have a number of new ideas in the pipeline and Logres is actively thinking along to implement them into the systems. It is a pleasant party to work with,"

Learning moments

What Branko appreciates most about Logres is the short line and personal approach.

"Because Logres is a smaller organization, the lines of communication feel shorter and the collaboration is more flexible. That makes it pleasant to work with. Of course there are occasional learning moments, but they are picked up quickly."

Branko would definitely recommend Logres to other companies looking for a reliable ERP partner. Short and sweet: "Logres is just a good club."