You probably recognize it. You use a CRM system and also the MS Office products including MS Outlook. And now.... Go here to the PDF and read more about this topic.
Two applications you would like to bring close together to easily update and/or retrieve information. This is not always easy. You have selected an e-mail in Outlook and then you want to know more. Opening CRM and looking it up is one way, but a cumbersome way.
You want that to be different?
Then go to the PDF and read more about "CRM meets Outlook.
Knowledge base
