You are considering the purchase of an ERP package for your company or organization. But: you don't employ an IT person. Is that a problem? Logres answers. 

A big company doesn't necessarily have to have many employees, that's for sure. Logres has several clients who are turning millions in sales, but do so with a limited number of employees. Not every SME employs an ICT employee. Fortunately, technical knowledge is not required if you want to switch to an ERP package.

Intuitive

Logres regularly implements ERP packages at companies where the technical knowledge is not in-house. In general, this is not a problem: nowadays ERP packages are so user-friendly and intuitive that this is quite possible.

Still, it does help if there is someone in the company with a feel for ICT. This does not mean that this person can write code, but rather that someone can get along well with the computer and is not shocked by new software in a new design.

During an implementation project, there are several tasks or roles to be performed in your company including that of key user and of project leader.

• Keyusers
  Keyusers are already involved during implementation as a sparring partner and generally represent one of your company's departments. Each department should appoint one, or better yet several keyusers. These employees are well acquainted with the workflows in their own department and make sure that these are translated into the ERP package that has been chosen.Also, key users can often create new fields or forms so that the ERP package can be adapted, when the day-to-day business demands it. They can also upload data to the ERP package. These actions do not require specific ICT knowledge, but they do require some training.Is there no one in your company who sees fit to do this kind of work? Then it is also possible to leave this kind of job to Logres. We have experienced consultants who can do this.
• Project leader
  Apart from key users, an implementation project always involves an overall project leader, both at Logres and in your company. This project leader ensures that the correct data is delivered on time and has a helicopter view when it comes to the various departments that have to start working with the new ERP software.ICT knowledge is not necessary for this project leader either, although it is never out of place if he or she has some technical insight. However, knowledge of the processes in an organization and a view of the total of your organization is more important than technical knowledge.

Securing knowledge

One of the most important tasks of project managers and key users is to record their knowledge of the ERP system and how it is set up for your company in manuals and work instructions.

After all: all too often the knowledge about the ERP system is lost when one of the key users changes jobs and leaves a company. That's a shame! If the user documentation is kept accurately up to date you limit the damage: then a new employee can get back to work in no time.

Training

Both during implementation and later also for new employees, Logres can provide customized training. In many cases, a key user can train his or her own department on usage, but Logres is always available to help with this.

Logres wants your new ERP system to be a success and help your business grow. This is why our consultants always try to get as close as possible to the customer and put themselves in the shoes of the user. Only then do they really see what challenges your employees encounter while using it.'