A new ERP system offers valuable insight. But which metrics matter? What Critical Performance Indicators (KPIs) do you want to see in your dashboard? And what can you do with this data? On the Day of Statistics, we are happy to share best practices from our customers

Thanks to the new Analytics module in the SAP Business One Web Client, SAP Business One users have access to more insights than ever before. Wholesale users also have valuable insights that were not available before the implementation of the system.

In particular, companies that previously held data in several separate software systems, or those that used spreadsheets extensively, are now seeing - possibly for the first time - the bigger picture. Here are the top six insights:

1. Lead time or turnover rate: How long does it take to produce something and then distribute it? Or in other words, how long does it take for an order to be delivered and paid for (order-to-cash)? Companies often realize there is room for improvement, but where does most of the delay occur? Your ERP package provides clarity.
2. Liquidity: Wholesalers in particular may have to make significant investments before receiving revenue. After all, costs come before revenues. A sound ERP system answers the question: What is a responsible investment?
3. Inventory management: Keeping products in stock for too long is costly, as space is valuable and slow products yield little or nothing more. Balancing between purchasing, inventory and sales is crucial. Your ERP package provides insight and supports you in maintaining optimal inventory levels.
4. Customer satisfaction: How satisfied are your customers? Where do most complaints come from and where is there room for improvement? How urgent are certain complaints? And which products are often involved in problems? Your ERP system helps you identify improvement opportunities at the strategic level within your services.
5. Margins: The gross margin per product is often well known in many businesses. But there is more than just the difference between purchase and sales price. Which customers actually bring you the most profit? Which months are most profitable and which regions or industries are performing well? Your ERP system provides you with considerably more information than was previously available.
6. Forecasts: Based on historical data, our ERP systems also provide forecasts for the near future. These figures can be of great value, for example, when buyers adjust their purchasing policies to expected demand, or when the marketing department anticipates expected trends in the market.

Want to take full advantage of your new ERP system? Then let our consultants set up dashboards with the KPIs you want to get a grip on. Take advantage of 30 years of experience in your industry and let us get you started with the best practices we've collected over the years.

Please feel free to contact us.